Return and Refund Policy
ALL SALES ARE FINAL.
All items are nonrefundable, i.e. unable to be returned, exchanged, or cancelled for any reason other than the receipt of a damaged/defective item.
We are not responsible for stolen or misplaced packages once it has been delivered according to the carrier. Make sure you have a secure mail drop off location or arrange something with your carriers. That is the buyers' responsibility.
If your order is returned to us, you will be refunded the original purchase price, minus the original shipping fee, and a 30% restocking fee. This includes if you refuse the delivery or it cannot be delivered by the carrier.
Again, any order returned that is deemed ineligible based on these terms and conditions will be subject to a 30% restocking fee
In the event that The Sneakerbox, LLC fulfills a customer's order in error, such as wrong size, colorway, or product, The Sneakerbox, LLC will facilitate an exchange to fulfil the originally purchased order; A restocking fee will not be applied and The Sneakerbox, LLC will maintain the customer's shipping cost for this fulfillment.